We have rules when it comes to protecting you and your data - and that's that we won't unless its to enhance your experience or to contact you directly. There is no catch and there are no surprises - if we no longer need it, we'll delete it! Simples x

Privacy Policy/

Terms & Conditions

What Data do we collect?


Bonsoire collects the following data: Personal identification information (Name, email address, phone number, etc.)




How do we collect your data?


You directly provide Bonsoire with most of the data we collect. We collect data and process data when you: Register online or place an order for any of our products or services. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. Use or view our website via your browser’s cookies.




How will we use your data?


Bonsoire collects your data so that we can: Process your contact forms and reach you in the best possible way. Email you with special offers on other products and services we think you might like.




Marketing


Bonsoire would like to send you information about products and services of ours that we think you might like and sometimes those of our partner companies.​ If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Bonsoire from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us to 'opt out'.




What are your data protection rights?


Bonsoire would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request Bonsoire for copies of your personal data. The right to rectification – You have the right to request that Bonsoire correct any information you believe is inaccurate. You also have the right to request Bonsoire to complete the information you believe is incomplete. The right to erasure – You have the right to request that Bonsoire erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that Bonsoire restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to Bonsoire processing of your personal data, under certain conditions.




Cookies


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.




How do we use cookies?


Bonsoire uses cookies in a range of ways to improve your experience on our website, including:​ Understanding how you use our website




How to manage cookies


You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.




Privacy policies of other websites


The Bonsoire website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.




Passing on your details to assist with Covid19 Track & Trace


Bonsoire will keep your contact details for at least 21 days after your appointment during the current Coronavirus pandemic in order to comply with the governments Track & Trace system. We will only pass on your information to the appropriate authorities or contact you direct, in your best interest should there be possible spread of infection.




Changes to our privacy policy


Bonsoire keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28th June 2020.




How to contact us


How to contact us If you have any questions about Bonsoire's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: claudia@bonsoire.co.uk Call us: 07880888474




TERMS & CONDITIONS OF USING BONSOIRE


PLEASE ENSURE YOU READ THE TERMS OF TRADE VERY CAREFULLY AS BONSOIRE WILL REQUIRE YOU TO SIGN BY WAY OF YOUR AGREEMENT WITH THE FOLLOWING STATEMENTS.

  • - No Refunds will be given for any reason, even if the goods have not been ordered from the supplier.
  • - All goods must be paid for in full upon collection/first fitting & before seamstress makes any changes.
  • - Any dates of expected delivery of the goods from the manufacturers are approximate and we will not be liable for any delay in delivery however caused.
  • - If we are unable to provide any of the goods or services our liability to you will be limited to the return of any money paid by you for those goods or services.
  • - The price of garments does not include any costs of alterations.
  • - Any alterations made to garments are made strictly between you and the person altering the garment. We have no liability at all for the results of the alterations.
  • - Before you take the goods from Bonsoire you must satisfy yourself as to the condition of the goods and immediately draw attention to one of our staff of any defects or discrepancies.
  • - We will not be liable for any defects or discrepancies subsequently discovered after the goods have left Bonsoire.
  • - We will not be liable to you for any consequential compensation whatsoever due to the supply of the goods or their use to you.
  • - Bonsoire reserve the right to sell or dispose of any goods that have not been paid in full within six months of the date of order and any deposits paid will be used towards the disposal.
  • - The default time scale for Bonsoire to complete your order is 188 working days from the date of your order. If your special event is within the 188 working days, you accept Bonsoire will not be liable to 'time is of the essence' contract.
  • - This contract is made on the understanding that Bonsoire will order your dress to the closest sizes using the suppliers sizing charts and accept no liability for their accuracy. Alterations may be required.
PLEASE READ THE FOLLOWING CAREFULLY
- ALL MEASUREMENTS TAKEN BY BONSOIRE ARE TO SIMPLY FIND THE MOST SUITABLE DRESS SIZE TO ORDER FROM THE MANUFACTURER. FINAL ADJUSTMENTS MAY BE REQUIRED FOR A 'PERFECT FIT' AND BONSOIRE WILL NOT BECOME INVOLVED IN THIS ADDITIONAL WORK AND IS NOT INCLUDED IN ANY OF BONSOIRE'S PRICES - - If your garments do need final adjustments, then these need to be arranged between yourself and your chosen seamstress. Bonsoire only supplies the dresses and will not become involved in any alterations or costs for your seamstress at all. This is my order to Bonsoire and I am happy to sign with my signature in agreement to the Terms of Trade stated above.





BONSOIRE | 13A MARKET SQUARE

NORTHAMPTON | NN1 2DL