Bonsoire Privacy Policy /
Terms & Conditions 

On May 25th 2018, a new European Union privacy regulation known as the General Data Protection Regulation (GDPR)—will come into effect. The aim is to protect the personal data of all EU citizens.

We have clearly stated below how we collect data from visitors to our site.

This privacy policy states how your data is used by Bonsoire if information that you may have given when you use this website.

Bonsoire are ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Bonsoire collects the following data:

Personal identification information (Name, email address, phone number, etc.) that you have provided to us by filling out our contact forms/submissions. We also may use software tools to measure and collect session information including page response times, length of visits to certain pages and page interactions.

You directly provide Bonsoire with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.

Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Use or view our website via your browser’s cookies. Fill out any contact forms or booking forms. Subscribe to our mailing service. If you have ever contacted Bonsoire, you have the right to opt out of this. Please just email hello@bonsoire.co.uk about deleting your data and we will do so right away.

Bonsoire collects your data so that we can:

Process your contact forms and reach you in the best possible way.

Email you with special offers on other products and services we think you might like. We may use the data to improve our services such as e - newsletters or to share updates with you that you may find interesting. We may send you information about third parties that we recommend that you may find useful, such as wedding suppliers. You may request details of personal information which we hold about you under the Data Protection Act 1998 .If you believe that any information we are holding on you is incorrect or incomplete, please email us at hello@bonsoire.co.uk If you no longer wish for us to hold your data, you can contact Bonsoire to delete it.

Bonsoire would like to send you information about products and services of ours that we think you might like and sometimes those of our partner companies.​

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Bonsoire from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact hello@bonsoire.co.uk to 'opt out'.

Bonsoire would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Bonsoire for copies of your personal data.

The right to rectification – You have the right to request that Bonsoire correct any information you believe is inaccurate. You also have the right to request Bonsoire to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Bonsoire erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Bonsoire restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Bonsoire processing of your personal data, under certain conditions.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

Bonsoire uses cookies in a range of ways to improve your experience on our website, including:​

Understanding how you use our website Gathering information to enhance user experience. It’s usually possible to stop your browser accepting cookies, or stop it from accepting cookies from a particular website. All browsers allow you to change your cookie settings. You can usually find these in the options or preferences section. ​​

You can set your browser not to accept cookies, and you may remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. All browsers allow you to change your cookie settings. You can usually find these in the options or preferences section. ​​

The Bonsoire website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Bonsoire will keep your contact details for at least 21 days after your appointment during the current Coronavirus pandemic in order to comply with the governments Track & Trace system. We will only pass on your information to the appropriate authorities or contact you direct, in your best interest should there be possible spread of infection.

Bonsoire keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3rd March 2021.

How to contact us

If you have any questions about Bonsoire's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@bonsoire.co.uk

Call us: 07880888474

We will never share you information with any third parties. We never have, we never will. We are strong believers that when you pass your details on to us, you are trusting us to keep it safe and private.

At Bonsoire we are want to ensure you that your information is secure and your details are kept private. In order to prevent unauthorised access or disclosure, we store all data electronically. www.bonsoire.co.uk is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

If you have any further questions about how we protect your privacy, please contact us at hello@bonsoire.co.uk

PLEASE ENSURE YOU READ THE TERMS OF TRADE VERY CAREFULLY AS BONSOIRE WILL REQUIRE YOU TO SIGN BY WAY OF YOUR AGREEMENT WITH THE FOLLOWING STATEMENTS.

• - No Refunds will be given for any reason, even if the goods have not been ordered from the supplier.

• - All goods must be paid for in full upon collection/first fitting & before seamstress makes any changes.

• - Any dates of expected delivery of the goods from the manufacturers are approximate and we will not be liable for any delay in delivery however caused.

• - If we are unable to provide any of the goods or services our liability to you will be limited to the return of any money paid by you for those goods or services.

• - The price of garments does not include any costs of alterations.

• - Any alterations made to garments are made strictly between you and the person altering the garment. We have no liability at all for the results of the alterations.

• - Before you take the goods from Bonsoire you must satisfy yourself as to the condition of the goods and immediately draw attention to one of our staff of any defects or discrepancies.

• - We will not be liable for any defects or discrepancies subsequently discovered after the goods have left Bonsoire.

• - We will not be liable to you for any consequential compensation whatsoever due to the supply of the goods or their use to you.

• - Bonsoire reserve the right to sell or dispose of any goods that have not been paid in full within six months of the date of order and any deposits paid will be used towards the disposal.

• - The default time scale for Bonsoire to complete your order is 188 working days from the date of your order. If your special event is within the 188 working days, you accept Bonsoire will not be liable to 'time is of the essence' contract.

• - This contract is made on the understanding that Bonsoire will order your dress to the closest sizes using the suppliers sizing charts and accept no liability for their accuracy. Alterations may be required.

PLEASE READ THE FOLLOWING CAREFULLY

- ALL MEASUREMENTS TAKEN BY BONSOIRE ARE TO SIMPLY FIND THE MOST SUITABLE DRESS SIZE TO ORDER FROM THE MANUFACTURER. FINAL ADJUSTMENTS MAY BE REQUIRED FOR A 'PERFECT FIT' AND BONSOIRE WILL NOT BECOME INVOLVED IN THIS ADDITIONAL WORK AND IS NOT INCLUDED IN ANY OF BONSOIRE'S PRICES -

- If your garments do need final adjustments, then these need to be arranged between yourself and your chosen seamstress. Bonsoire only supplies the dresses and will not become involved in any alterations or costs for your seamstress at all.

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This is my order to Bonsoire and I am happy to sign with my signature in agreement to the Terms of Trade stated above.